Portfolio
Here are some of the projects that I've been working on in recent years, and the ones that I'm most proud of.
I led the end-to-end redesign of Cash App’s internal support platform for 8,000 advocates, turning a fragmented toolset into a unified system that reduced cognitive load, delivered measurable business impact, and sharpened my ability to design at scale.
2024 - 2025
I led the end-to-end redesign of Cash App’s internal support platform for 8,000 advocates, turning a fragmented toolset into a unified system that reduced cognitive load, delivered measurable business impact, and sharpened my ability to design at scale.
2024 - 2025
I led the end-to-end redesign of Cash App’s internal support platform for 8,000 advocates, turning a fragmented toolset into a unified system that reduced cognitive load, delivered measurable business impact, and sharpened my ability to design at scale.
2024 - 2025
I led the design of an AI Support Copilot at Block, shipping a core reactive assistant and evolving it into a proactive, workflow-aware system that redefined how advocates collaborate with AI in high-stakes environments.
2025 - 2026
I led the design of an AI Support Copilot at Block, shipping a core reactive assistant and evolving it into a proactive, workflow-aware system that redefined how advocates collaborate with AI in high-stakes environments.
2025 - 2026
I led the design of an AI Support Copilot at Block, shipping a core reactive assistant and evolving it into a proactive, workflow-aware system that redefined how advocates collaborate with AI in high-stakes environments.
2025 - 2026